Terms And Conditions

Welcome to OptiRenew's Terms and Conditions page.

Here, you'll find comprehensive information regarding various aspects of your interaction with our platform.

This page serves as a hub for our Terms and Conditions and each expandable menu below covers a specific area, providing you with a clear understanding of the terms that govern your use of our services.

By engaging with our website, products, and services, you acknowledge and agree to abide by the terms outlined in these menus. We encourage you to explore each section carefully to ensure you're well-informed about our policies and practices.

Your trust and satisfaction are paramount to us, and we are committed to maintaining transparency and clarity in all our interactions. If you have any questions or concerns, please feel free to contact our customer support team. Thank you for choosing OptiRenew.

Terms of service

Effective Date: 1st September 2023

Welcome to OptiRenew, a brand operated by VitaBlend Limited! These Terms and Conditions ("Terms") govern your access to and use of the website http://www.optirenew.com ("Website") and any services or products offered by OptiRenew ("we," "us," or "our"). By accessing or using our Website or services, you agree to be bound by these Terms. Please read them carefully.

  1. Health and Wellness Supplements We offer health and wellness supplements for sale on our Website. The prices for the products are listed on the Website, and all shipping within the United States is free. Please note that we do not ship internationally.
  2. User Registration You may choose to register an account on our Website. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for all activities that occur under your account.
  3. Privacy Policy We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and disclose your information.
  4. Purchase of Supplements You can purchase supplements from our Website by following the provided instructions. By placing an order, you confirm that you are of legal age to enter into a binding contract and that the information you provide is accurate, complete, and current. All purchases are subject to our Shipping and Return Policy.
  5. Subscription Plans We offer subscription plans for certain supplements. By signing up for a subscription plan, you agree to the recurring charges and terms associated with the plan, including the duration and frequency of the subscription. You can manage your subscription settings through your account.
  6. Intellectual Property All content and trademarks on our Website are the exclusive property of OptiRenew. You may not use, reproduce, distribute, or modify any content or trademarks without our prior written consent.
  7. User Feedback and Suggestions We welcome your feedback and suggestions regarding our products and services. By providing us with feedback or suggestions, you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such feedback or suggestions without any compensation or credits to you.
  8. Promotions, Contests, and Sweepstakes From time to time, we may offer promotions, contests, or sweepstakes on our Website. Additional terms and conditions may apply, which will be provided separately for each promotion.
  9. Contact Information If you have any questions regarding these Terms or any other inquiries, please visit our Contact page on our Website at http://www.optirenew.com/pages/contact.
  10. Dispute Resolution Any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Website or services shall be resolved through negotiation between the parties in good faith. If the parties are unable to reach a resolution through negotiation, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
  11. Limitations of Liability:
  • To the maximum extent permitted by law, OptiRenew and its officers, directors, employees, affiliates, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from your access to or use of our Website or services.
  • OptiRenew makes no warranties or representations about the accuracy or completeness of the content on the Website, including information about the products. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • In no event shall OptiRenew's total liability to you for all claims, whether in contract, tort, or otherwise, exceed the amount paid by you, if any, for accessing or using our Website or services.
  • Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

12. Product Description Accuracy: While we strive to provide accurate and up-to-date information about our products on the Website, the accuracy of the product description on the product label is the responsibility of the manufacturer. It is important to always check the product label for the most accurate information.

13. Governing Law These Terms shall be governed by and construed in accordance with the laws of the United States of America. Any legal actions or proceedings arising out of or relating to these Terms shall be filed in the state or federal courts located within the United States.

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Website or services.

These Terms may be updated from time to time, and it is your responsibility to review them periodically. Continued use of our Website after any modifications to these Terms constitutes your acceptance.

General Information

Business Name: OptiRenew (owned and operated by VitaBlend Limited)

Website: http://www.optirenew.com/

Contact for Returns: http://www.optirenew.com/contact

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (excluding public holidays)

Refund or Exchange:

When the terms of this refund policy are met, you may choose between a refund or an exchange. Any shipping paid will not be refunded.

For the terms of our 100% satisfaction guarantee, please click here.

Eligibility for Returns: 

Products Eligible for Returns:

  • Unopened and undamaged supplements with the seals intact.
  • Items that arrived damaged (must be reported within 48 hours of delivery)
  • Incorrect deliveries of unopened and undamaged supplements with the seals intact.
  • Opened supplements where our 100% satisfaction guarantee applies.

Non-Returnable Items:

  • Damaged items that were not reported within 48 hours of delivery.
  • Opened supplements; unless our 100% satisfaction guarantee applies.
  • Any product where more than 30 days has elapsed since delivery.
  • Any product delivered as part of a subscription is non-returnable, with the sole exception of the first delivery. Customers are responsible for canceling any unwanted subscription orders before they are shipped.

Exceptions:

  • Items that have been exchanged or replaced, will not be eligible for a return/refund.

Condition of Returned Items:

  • The returned items must be unopened, with the seals intact, and in their original packaging, unless they were delivered damaged and reported within 48 hours of delivery, or unless our 100% satisfaction guarantee applies.
  • If the returned items are not in the specified condition, the return will not be accepted, and no refund will be provided. The product will be disposed of.

Return Shipping:

Return Process: 

Steps to Follow:

  1. Initiate a return by contacting customer support via the webform available at http://www.optirenew.com/contact within the specified timeframe providing the following information:
  • Name
  • Email Address applicable to your order
  • Name of product(s) you would like to return
  • Quantity of product(s) you would like to return
  • Order Number
  • Reason for return
  • Whether you are requesting a refund or exchange
  • Whether the seal is still intact

2. Wait for our response, where we will confirm eligibility of your return (this may take up to two or three business days during busy periods).

3. Return your product to us in its original packaging so that we receive it within 10 days of our email confirming your order is eligible to be returned. 

Return Address: OptiRenew, 8152 S. Welby Park Dr Ste B, West Jordan, UT 84088

Important: You must ensure to include your original packing slip in your return. If you no longer have this, include a piece of paper with your full name and delivery address written clearly in block capitals. 

Return Shipping Cost

Timeframe for Returns:

  • Unopened supplements with the seals intact: Return request must be initiated within 30 days of delivery.
  • Damaged items or incorrect deliveries: Return request must be initiated within 48 hours of delivery.
  • Returned goods must be received by our warehouse within 10 days of our email confirming your order is eligible to be returned. You must include your original packing slip in your return or a piece of paper with your full name and delivery address written clearly in block capitals.
  • Failure to meet any of the above requirements will result in your loss of eligibility for a return/refund.

Processing Time:

  • Exchanges and replacements will typically be received within 10 business days of us receiving the returned product.
  • Refunds will typically be processed within 7 business days of receiving the returned product. It may take additional time for the funds to appear in your account, depending on your bank or credit card company.

Method of Refund:

  • Refunds will be issued back to the original payment method. 
  • We cannot process refunds to prepaid debit cards. 
  • If the original payment method is no longer available, the refund will be forfeited, but credit or exchange may be offered at our sole discretion.

We strive to provide a transparent and fair refund policy for our customers. If you have any further questions or concerns, please don't hesitate to contact us.

Conditions or Limitations:

Further Information Requests:

We may request further information to support your return. Failure to provide this within 7 days of the request will result in the loss of eligibility for a return/refund.

Discretionary Refusal of Consecutive Returns: 

Where the same customer makes consecutive/multiple returns, we reserve the right, at our sole discretion, to impose a deduction of 50% of the return value to cover processing costs. This measure is implemented to discourage malice and/or misuse of our return policy.

Limitation on Multiple Returns per Order:

We can only accept one return per order.

Evaluation for Misuse: 

We reserve the right to refuse a refund, exchange, or replacement if we, at our sole discretion, have reasonable grounds to believe that our refund policy or product has been misused. This includes but is not limited to improper handling, intentional damage, or use contrary to product instructions.

Non-Eligibility of Damaged or Unidentifiable Returns: 

Returns that arrive at our warehouse in a damaged condition, or without the original packing slip (or a note with a clearly written name and address) will not be eligible for a refund. It is important for customers to ensure proper packaging and secure shipping to prevent any damage during the return process.

Separate Return Policies for Wholesale and Resale Orders: 

Wholesale and resale orders are subject to separate return policies, which are tailored to the unique nature of such transactions. Please contact our dedicated wholesale support team for further information regarding returns and refunds for wholesale and resale orders.

Right to Update Return and Refund Policies: 

We retain the right to update and modify our return and refund policies at any time. Any changes will be communicated by posting on our official website and will become effective immediately upon posting. It is advisable to review the policies periodically to stay informed about any updates.

Surcharge for High-Value Returns/Exchanges/Replacements: 

Returns, exchanges, or replacements valued at $200 or greater are subject to a 15% surcharge. This surcharge helps cover additional administrative and processing costs associated with high-value transactions. 

Exchanges:

Where the value of the product exchanged is different to the original purchase price, any remaining balance will need to be paid, or will be refunded.

At OptiRenew, we are dedicated to providing you with the highest quality supplements at the best price. We stand behind the effectiveness and excellence of our products, and we guarantee that your purchase will meet your expectations.

Our 100% satisfaction guarantee ensures that you can shop with confidence. If you are not completely satisfied with a product you had ordered within the last 60 days, we offer a hassle-free refund, no questions asked. Your satisfaction is our top priority, and we want to ensure that your experience with our supplements is positive and fulfilling.

To ensure the integrity of our guarantee, and to avoid mis-use, our no-quibble money-back guarantee is limited to one order per customer and delivery/billing address, and up to two bottles, or one bundle. Simply contact us and we will issue you with a prepaid shipping label with which to return the unused part of your chosen supplement for a full refund. We reserve the right to refuse a refund where, at our sole discretion, we expect there to be mis-use.

Please also be aware that:

  • If you wish to return more than two bottles/one bundle from your order, our standard returns policy will apply to the additional bottles/bundles.
  • For products delivered as part of a subscription service, only your first delivery will be eligible under our guarantee. All other deliveries will be subject to our standard returns policy. 
  • For customers who have already claimed under our guarantee, our standard customer returns policy applies.

To request a refund, an exchange, or to claim under our guarantee, please visit our contact us page.

At OptiRenew, we are committed to your satisfaction, and our 100% money-back guarantee is a testament to our dedication to delivering the best quality products and exceptional service.

Shop confidently with OptiRenew and experience the difference in your health and well-being today.

Subscription Description: During the checkout process, customers have the option to sign up for our convenient subscription service. By enrolling in the subscription, customers will receive regular deliveries of their chosen supplement(s). Subscriptions will deliver a fresh bottle of the selected supplement, or supplements, based on the order frequency chosen by the customer during the checkout process.

Discounts and Pricing: As a thank-you to our valued subscribers, all customers who sign up for the subscription service will receive a generous 20% discount on all future deliveries requested as part of the subscription. An additional 5% will be discounted from the first delivery for any item(s) subscribed to. While prices and discounts are subject to change, we will always provide a 30-day notice before any adjustments take effect.

Subscription Duration and Renewal: Subscriptions are open-ended and will continue until canceled by the customer or us. In the event that we need to cancel a subscription, we will notify the customer at least one week before their scheduled delivery date.

Billing and Payment: Payment for each subscription delivery will be processed on the Dispatch Date. We will usually charge the payment method provided during the initial subscription signup. However customers can change/manage their payment method in the 'my account' section on our website.

Shipping and Delivery: Shipping is entirely free for all subscription orders.

Product Customization or Swaps: At this time, we do not offer product customization or swaps for subscription orders.

Returns and Refunds: Our Returns and Refund policy outlines the procedure for returns and refunds related to subscription products.

Communication Preferences: Customers can expect to receive notifications about upcoming deliveries. If there are any changes to the subscription service, customers will receive notification one month before any modifications take effect.

Cancellations and Pausing Subscriptions: To cancel, skip or reschedule a subscription, customers can conveniently use the options available within their 'my account' section on our website. However, please ensure that any amendments are made a minimum of 1 working day ahead of the scheduled dispatch date to avoid any charges or unwanted deliveries. If you wish to restart a cancelled subscription simply make a new order and choose your delivery preferences when doing so.

Terms Updates: We reserve the right to update or amend the subscription terms at any time. In such cases, we will communicate any changes via email.

Customer Support: Should customers require any additional support or have inquiries regarding their subscription, they can easily contact us via our contact us page.

Legal Disclaimers: All legal disclaimers can be found on our Disclaimers page. There are no specific legal disclaimers applicable to the subscription service at this time.

Shipping Destinations: We currently ship to all states and counties within the USA.

Shipping Methods: We offer Standard Shipping as the only shipping method.

Shipping Partners: We work with reliable shipping partners like UPS and USPS to deliver your orders.

Shipping Fees: OptiRenew Members subscribed to our informative and money-saving emails will be sent a coupon code so they can enjoy free shipping, regardless of the state or county. This coupon will need to be applied during the checkout process. To sign up and receive your discount code for free shipping, click here. For those who are not subscribed, a flat shipping fee of $4.99 will apply. All subscription orders will also enjoy free shipping.

Delivery Timeframes: Your order will typically be delivered within 5-7 business days, varying slightly depending on your state or county. Please note that this is an estimate, and actual delivery times may be affected by factors beyond our control, such as public holidays, carrier delays, adverse weather, or unforeseen circumstances. In cases where an incorrect or ambiguous address is provided, we may need to contact the customer for confirmation, which could cause delays.

Order Processing Time: The order processing time is included within the given delivery timelines. All orders received prior to midnight will be shipped on the next working day.

Tracking and Order Status: Once your order is shipped, we will send you an email containing a tracking number and a link to the carrier's tracking page (which may be USPS or UPS). By clicking on this link, you can easily track the progress of your delivery as it moves through the carrier's distribution centers before reaching your doorstep.

Lost or Damaged Packages: In the unfortunate event of a package being lost or damaged during transit, we offer eligible customers replacements or refunds. 

International Shipping: We regret to inform you that we currently do not offer international shipping. Our services are available only within the USA.

Returns and Exchanges: For information on refunds and exchanges, please refer to our Refund Policy.

Customer Support: If you have any refund-related or general enquiries, our customer support team can be reached through the contact form on our Contact Us page.

Distribution Partner: All products will be shipped by our distribution partner based in Utah, USA.

Shipping Restrictions: There are currently no shipping restrictions for our products.

Customs and Duties (for international shipping): As we do not offer international shipping, customs and duties are not applicable to our services.

Force Majeure: In the event of unforeseen circumstances, we will work closely with the carrier to locate and deliver your order as quickly as possible.

If you have any further questions or need additional assistance regarding our shipping policy, please do not hesitate to contact our customer support team. We strive to provide the best possible service and ensure your satisfaction with every order.

Privacy Policy for OptiRenew, a brand operated by VitaBlend Limited

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to OptiRenew, Unit 123053, PO Box 6945, London, W1A 6US.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to OptiRenew, accessible from www.optirenew.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Services

The Company allows You to create an account and log in to use the Service through the following Third-party Services:

  • Google
  • Facebook

If You decide to register through or otherwise grant us access to a Third-Party Service, We may collect Personal data that is already associated with Your Third-Party Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Email Marketing

OptiRenew offers an email marketing service to provide you with news, special offers, and general information about other goods, services, and events that we offer, which are often similar to those you have already purchased or inquired about. When you access our Service or provide us with your email address, you may have the option to subscribe to our email marketing communications.

If you choose to subscribe to our email marketing, we will collect and process the following Personal Data:

  • Your email address
  • Your first name 

By subscribing to our email marketing, you acknowledge and consent to receive marketing communications from us via email. These communications may include promotional materials, updates, and offers related to our products and services.

You have the right to unsubscribe from our email marketing at any time by clicking the "unsubscribe" link provided in the marketing emails, or via your my account page. After unsubscribing, you will no longer receive marketing communications, but we may still send you transactional or service-related emails for account management or other legitimate purposes.

We may also use the information you provide during email subscription to personalize your experience and improve our marketing efforts.

Please note that your subscription to our email marketing is entirely optional, and you can enjoy our Service without subscribing or receiving marketing communications.

Please also note that only those signed up to our email marketing will be provided with the opportunity to engage with our annual process for our customers to help select the beneficiaries of our commitment to give back to good causes. 


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. 

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by visiting this page on our website: http://www.optirenew.com/contact

OptiRenew General Disclaimers

FDA Disclaimer: 

All of our products are made in an FDA (Food and Drug Administration) registered facility. However, any claims as to the benefits of our products have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease. Information on this site is provided for informational purposes only. It is not meant to substitute for medical advice from your physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. Carefully read all product documentation. If you have or suspect that you have a medical problem, promptly contact your regular health care provider.

General Safety Disclaimer: 

All products should be used as directed and in accordance with the recommended dosage. Keep all products out of reach of children. If you are pregnant, nursing, have a medical condition, or are taking medication, consult with a healthcare professional before using our products.

Choking Hazard Warning: 

Our products may contain capsules, tablets, or other solid forms that could pose a choking hazard, especially for individuals with difficulty swallowing. Always take our products with an adequate amount of liquid and avoid administration to those who have trouble swallowing.

Allergy Information: 

Please carefully review the product label and ingredient list. We have made an effort to include any common allergens that may be present in our products, but please note that this list is not exhaustive. As our products are occasionally updated, it is crucial to always read the label for the most current information on allergens and ingredients. While we strive to maintain an up-to-date website, our product labels are the definitive source of information. We are not liable for any misinterpretation or misinformation that may arise from a failure to read the label. If you experience any allergic reactions, please discontinue use immediately and seek medical attention.

Adverse Reactions Disclaimer: 

While rare, some individuals may experience adverse reactions or side effects from using our products. Discontinue use immediately and consult with a healthcare professional if you experience any unexpected symptoms or adverse reactions.

Individual Results Disclaimer: 

The effectiveness of our products may vary from individual to individual. Results may not be guaranteed and can be influenced by various factors such as lifestyle, diet, and overall health. Consult with a healthcare professional for personalized advice and guidance.

Shipping Restriction Disclaimer: 

Our products are available for shipping within the United States only. We do not offer international shipping at this time. Customers outside of the United States should not attempt to purchase our products.

Product Liability Disclaimer: 

The manufacturer and seller of our products are not liable for any misuse or adverse effects resulting from the use of our products. Please follow the recommended dosage and consult with a healthcare professional if you have any concerns.

Accuracy of Information Disclaimer: 

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or timeliness of the information provided on this website.

Professional Indemnity Disclaimer: 

The content provided on this website is for informational purposes only and should not be considered professional advice. While we make efforts to ensure the accuracy and reliability of the information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on this website. Any reliance you place on such information is strictly at your own risk.

In no event will we be liable for any loss or damage arising from the use of this website or the information provided herein. If you have specific concerns or require professional advice, we recommend consulting with a qualified healthcare professional or other relevant expert in your jurisdiction.

Testimonials and Reviews Disclaimer: 

The opinions expressed within any testimonial or reviews on this website are individual views and do not represent my company's opinions.

At OptiRenew, we are deeply committed to our environmental promise of planting one tree for every individual bottle you purchase. We believe in the profound connection between nature, nutrition, and the well-being of our customers and the planet.

To ensure transparency and clarity regarding our tree-planting initiative, we'd like to provide the following details:

  1. Donation Commitment: Our commitment involves making a fixed donation for the planting of trees for each product sold. This donation amount is based on the information available today, and it is our pledge that this commitment will remain unchanged, regardless of any potential changes in the costs of tree planting by our charitable partners. Returned products, or those purchased as bundles, will not count towards our donation total.
  2. Charitable Partnerships: We collaborate with reputable charitable organizations with a proven track record in environmental restoration and tree planting. These organizations are selected for their dedication to responsible tree-planting practices.
  3. Tree-Planting Process: The tree-planting process, including the choice of tree species, planting locations, and maintenance, is under the jurisdiction of our charitable partners. We trust them to carry out these activities in an environmentally responsible manner.
  4. Liability Disclaimer: OptiRenew, its officers, directors, employees, affiliates, and agents shall not be held liable for any issues, disputes, or claims that may arise in connection with the tree-planting activities conducted by our charitable partners. Any concerns related to the tree-planting process should be directed to the respective charitable organizations.
  5. Transparency and Updates: We are dedicated to transparency regarding our tree-planting initiatives. Periodically, we will provide updates on the progress and impact of our tree-planting efforts on our website, including the number of trees planted based on our fixed donation commitment.

By choosing OptiRenew and participating in our environmental commitment, you acknowledge and accept the terms outlined above. We encourage you to join us in making a difference in the world by supporting our mission of nurturing both your well-being and the health of our planet. Thank you for your trust and partnership in this endeavor.

Please note that these terms are subject to change, and it is your responsibility to review them periodically for updates. Your continued support and use of our products represent your agreement to these terms.