FAQ

For a limited time only, shipping is free for everyone within the USA.

We do not ship our products outside of the USA.

Delivery will take 5-7 business days depending on state or county. 

Note that this is an estimate, and may vary depending on factors beyond our control, such as public holidays, carrier delays, adverse weather or other unforeseen circumstances. 

If an incorrect or ambiguous delivery address has been provided, we may need to contact you to confirm, which could also cause delays.

All orders received prior to midnight will be shipped on the next working day.

All orders received prior to midnight will be shipped on the next working day.

Once shipped we will send you an email that contains a tracking number and a link to a tracking page on your carrier's website (which may be USPS or UPS). 

You’ll be able to click on this link to track the progress of your delivery as it makes its way through the carrier's distribution centers before arriving at your door.

If you have not received your order please check your dispatch notice / tracking email for a progress update in the first instance.

If it has been 8 or more working days from the date of dispatch, please contact us and we will investigate with the carrier. 

Note that delivery times are an estimate, and may vary depending on factors beyond our control, such as public holidays, carrier delays, adverse weather or other unforeseen circumstances.

If your order is late please check your dispatch notice / tracking email for a progress update in the first instance.

If it has been 8 or more working days from the date of dispatch, please contact us and we will investigate with the carrier. 

Note that delivery times are an estimate, and may vary depending on factors beyond our control, such as public holidays, carrier delays, adverse weather or other unforeseen circumstances. 

If you have decided you want to cancel your order, and you have not yet received your dispatch notice / tracking email, we may be able to cancel this order for you.

Please contact us via our contact form in order to arrange this. 

If the order has already been dispatched, or we are unable to stop dispatch in time, we suggest that you reject this from the carrier when it arrives. This way it will be returned to us and we will be able to issue a full refund. In this case, ensure you complete our contact form to confirm you have done this (failure to do so may result in lost shipments and no refund being given).

If you have decided you want to make a change to your order, and you have not yet received your dispatch notice / tracking email, we may be able to cancel this order for you, allowing you to make a further correct order on our website. 

Please contact us via our contact form in order to arrange this. 

If the order has already been dispatched, or we are unable to stop dispatch in time, we suggest that you reject this from the carrier when it arrives. This way it will be returned to us and we will be able to issue a full refund. In this case, ensure you complete our contact form to confirm you have done this (failure to do so may result in lost shipments and no refund being given).

We use the United States Postal Service (USPS) or the United Parcel Service (UPS) to ship your order.

Absolutely. You can cancel, skip or reschedule your subscription at any time using the options available in your 'my account' section on our website. 

However, you must ensure any amendments are made a minimum of 1 working day ahead of your scheduled dispatch date. Failure to do so may result in unwanted deliveries.

You must ensure any cancellations are made a minimum of 1 working day ahead of your scheduled dispatch date. Failure to do so may result in unwanted deliveries.

We aim to deliver all subscription deliveries in line with your chosen Order Frequency.

For example, if your last delivery was received on 20th January, and your order frequency is Every 30 Days, you should receive your next delivery on 19th February (which is 30 days later).

You can also check your Next Dispatch Date in the subscription management section of your account page. Delivery will typically be 5-7 business days after dispatch.

We will typically charge the Payment Details you registered for your subscription on your Next Dispatch Date.

This may be later if there are any problems with your Payment Details.

Please visit our Returns and Refunds Policy to check your eligibility for a refund.

Please visit our Returns and Refunds Policy to see our full terms and to check your eligibility for a refund. 

Eligible customers can request a refund or exchange, by contacting us via our contact form.

Please ensure you provide:

• Name
• Email Address applicable to your order
• Name of product(s) you would like to return
• Quantity of product(s) you would like to return
• Order Number
• Reason for return
• Whether you are requesting a refund or replacement
• Whether seal is still intact

Note that it is your responsibility to cancel any unwanted subscriptions in your My Account area of this website.

Once we receive your request, our friendly team will guide you through the return/refund process and provide any necessary assistance. Your satisfaction is our utmost priority, and we strive to ensure a positive experience with our service.

Absolutely. No animals are used in the testing of our products.

Yes, all of our supplements are proudly made in the USA, supporting local manufacturing.

Yes, all of our supplements are proudly made in an FDA-compliant and cGMP registered facility in the USA, adhering to rigorous quality standards.

VitaBlend Limited own and operate www.optirenew.com. 

Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK.

Registered in: England & Wales. Company no. 15071683

Should you wish to contact VitaBlend directly, please use the contact us page on this website and mark your query 'FAO VitaBlend Limited'

You can contact us via our contact form for this or any other reason.